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Workforce Development Coach - Full Time

Department: Work & Learn Day
Location: Stamford, CT

Workforce Development Coach – Full Time

POSITION OVERVIEW

The Workforce Development Coach works directly with young people in Domus workforce engagement programs. The Domus Works program works with young people ages 16-25 who are disconnected or disengaged at enrollment, to teach them job readiness skills, provide them will real work experience through our work crews and explore career pathways, with the goal of providing them with the supports, skills, and habits of mind that they need to gain employment on the path to self-sufficiency. The afterschool program is a job readiness enrichment program for young people ages 15-18, which teaches them the skills needed to be job ready. This job will primarily work with Domus Works young people and run the work crew.

OUR HIRING PROCESS AND TIMELINE:

  • We will review applications on a rolling basis until the position is filled. We will begin interviewing for this role in late October

Domus is an equal opportunity employer. Domus is committed to creating a diverse, equitable, and inclusive environment. Domus does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

COMPENSATION

Salary range is $49,000 - $56,000 per year based on education and experience.

This is a full-time, non-exempt year-round position, working a minimum of 40.0 hours per week. We believe in work-life balance, and there will be times when the balance tips to work and when the balance tips toward life.

Competitive medical benefits, 403b plan and paid time off provided

ESSENTIAL RESPONSIBILITIES

Relentless relationship building with young people – typical time spent: 60%

  • Engage young people in 1-1, face to face, positive, life changing relationships and become a trusted, go-to resource
  • Address young people’s past and current traumas and stressors as they relate to the underlying drivers of current behavioral challenges
  • Connect young people with appropriate community supports, including ongoing mental and physical health resources
  • Utilize Thoughts, Emotions and Behaviors (cognitive behavioral skills) to build young people’s emotion management and resilience
  • Utilize teachable moments to teach/model interpersonal communication skills
  • Provide skills building “on the hoof” (in real time)
  • Use method of assertive friendliness – actively seeking contact with young men rather than waiting to be greeted, or for a young person to ask for help
  • Use Domus’ core principles to build relationships, most importantly never giving up and giving many chances
  • Conduct and document weekly face to face interactions with young people, including attendance at groups and workforce development assessments

Work Crew management - typical time spent: 30%

  • Cultivate work crew opportunities for program participants
  • Transport youth to and from worksite
  • Conduct job readiness pre-assessment prior to internship placement
  • Assess eligibility for work placement, and help young people troubleshoot any issues that present a potential barrier to employment
  • Facilitate mock interview and completion of HR process
  • Match program participants to relevant and appropriate work crew opportunity
  • Job site problem solving

Workforce development skills building - typical time spent: 10%

  • Coordinate and deliver daily workforce development curriculum modules
  • Recruit community volunteers to conduct resume building and mock interview sessions with young people
  • Utilize Thoughts, Emotions and Behaviors (cognitive behavioral skills) to build young people’s emotion management and resilience
  • Complete daily outcome ladder for program participants
  • Create individual goal setting plans with young people
  • Document weekly progress towards individual goal plans
  • Document all skills building opportunities

QUALIFICATIONS

  • Bachelor’s degree and/or experience working with target population preferred.
  • Prior experience & high level of skill in relevant youth business areas, such as carpentry, culinary, cosmetology, music production, small engine and bike repair, etc.
  • Able to provide outreach during some non-traditional evening and weekend hours to accommodate youth schedules.
  • A great sense of humor!
  • Commitment to the Domus mission, values and core principles.
  • Knowledge of relevant job readiness skills and varied pathways to success for youth.
  • Certified or able to become certified in CPR.
  • Valid driver’s license and ability to be cleared to drive agency vehicle.

SKILLS

Required:

  • A strong work ethic.
  • Ability to teach job readiness and hands-on job skills to groups of young people.
  • High emotional intelligence, able to easily develop deep, trusting relationships with diverse individuals from many different backgrounds.
  • Ability to receive and respond to constructive feedback.
  • General computer literacy, and prior experience with Word, Excel and Outlook.
  • Ability to collect required data and respond to the data.
  • Flexibility and adaptability, able to shift styles to fit the needs of a wide range of cultures, people and organizations.
  • Ability to work in a program where we will be learning together as we continue to adapt our program model to help young people reach their short and long-term outcomes.
  • Professional written and oral communication skills.
  • Ability to work independently, prioritize multiple responsibilities and meet deadlines.

Preferred:

  • Spanish speaking
  • Basic knowledge of tools and construction practices

CORE PROGRAM BELIEFS

  • We believe that within each of us is a desire to move towards health and achievement, under the right conditions. It is our job to provide young people with those conditions.
  • We believe that every young person wants to love and be loved. It is our job to love these young people, and to help them learn to love themselves and others.
  • We believe in the power of belonging. It is a core human condition to want to be missed when we are gone. We will miss young people when they are absent, and we will express that: “We didn’t see you yesterday. We missed you. We are glad you are back”. We will make sure every young person belongs in our community. No matter what. “She drew a circle to shut me out. Heretic, rebel, a thing to flout. But love and I had the wit to win. We drew a circle that took her in” (Edwin Markham)
  • We accept young people for who they are. Right here. Right now. They do not have to change to be respected and loved and valued and be a member of our community. Behavior is not a condition of their worth as human beings.
  • We believe that every young person wants to be in charge of their own life. To that end, we will give young people a voice in this program, and choices of how to best accomplish their goals.
  • We are hungry to understand if our interventions are having the intended impact. We will be meticulous in our data entry, and ruthless in our hunt to understand the data and learn from it. If what we are doing is not working, we will set aside our egos, intentions and preconceived notions and we will change what we are doing.
  • We believe that the young people with whom we work deserve our full attention and our best selves. Therefore, we will: NOT allow our personal beliefs or baggage to interfere with our work; we will commit to doing excellent work all the time on behalf of our young people; we will be honest and transparent with ourselves, our colleagues and our partners. To be very clear, by working in this program we are committing to:
    • Engaging in self-care outside of work so that our personal issues don’t interfere with our ability to focus on our young people;
    • Open communication - Bringing all issues directly back to the person OR to the group session in a way that fosters a healthy team;
    • Learning our craft before practicing on our youth;
    • Giving and receiving honest feedback, even if it is uncomfortable to hear or say

WORKING CONDITIONS

  • Work will be performed inside of Domus facility, or alternative venue as established by the Director of Work and Learn.
  • Expect to work a 40-hour workweek, including outreach during some non-traditional evening and weekend hours to accommodate youth schedules.
  • Work will be under the supervision of the Director of Work and Learn with periodic performance appraisals
  • Will be collaborating with external community partners.
  • Community outreach work will be performed in young people’s communities that are not controlled by Domus, some of which may be high-risk at times.

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